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Customer Satisfaction at THX Our rolling monthly Net Promoter Score for January 2025 was 85.4! THX’s customer satisfaction NPS remains significantly above the benchmark for the construction industry which has an average NPS of 56.0.* However, we don’t believe in resting on our laurels. Your feedback is important and our NPS surveys help us make […]
To simplify your operations over the festive period, hire charges can be suspended for eligible equipment left on-site. This avoids the hassle and cost of returning and re-hiring machinery in January. By keeping your equipment on-site, you benefit from: To request your Hire Suspension, please email us at suspensions@thxuk.com by clicking the button below. Alternatively, you can […]
Over the weekend, several members of our THX team took on the challenge of running a half marathon as part of MoRun 2024, in support of Movember, MoRun’s partner charity which is raising awareness for all aspects of men’s health. David, Russell and Martin not only completed their half marathons, but did so with remarkable […]
THX recently gathered for a company-wide event that celebrated the collaboration and unity of our team, now 97 members strong! The event featured a meal that provided a chance for all departments to catch up with each other away from the office, fostering connections and camaraderie. During the event, we announced our new GBS scheme […]
We would like to give you advance notice of early closing taking place on Friday, 3rd May 2024. This is due to a THX Employee Event taking place in the afternoon. How could this impact you? We envisage this earlier closing will cause very little disruption on the day. However, for your information: We would […]
Last week our Field Sales Team visited Armorgard HQ in Fareham, Portsmouth for an extensive, up-close look at all of their latest products and innovations. Armorgard are one of the many cornerstone brands we have here on our hire fleet, offering a wide range of industry leading site solutions to the Construction industry – which […]
On the Road With THX: We’re excited to share some snapshots from our busy delivery routes for the month of March! From the bustling streets of London to serene countryside views, our dedicated Customer Delivery Operatives captured some great pictures during their March delivery runs. Check out some of our favourites below:
THX will be closed over the Easter Bank Holiday Weekend. THX will be closed on Good Friday (28th March 2024) and Easter Monday (1st April 2024). We re-open on Tuesday 2nd April 2024 at 6am. We wish all of our customers a delightful bank holiday weekend and hope for some sunshine! on-site mini egg giveaway […]
At THX we are committed to working towards creating a more sustainable environment to protect future generations. That’s why we are delighted to announce that have now renewed our status as a Carbon Neutral Business for 2024. Becoming carbon neutral Becoming a carbon neutral business is an important stepping stone on our journey towards net […]
Here at THX, we are supporting Green Friday. With this initiative, we will be making a donation to the Woodland Trust for every order placed with THX on Friday 24th November. In doing so, we are helping in the fight to protect woods and trees, preventing the loss of habitat, nature and carbon stores for […]
We have exciting news – we are delighted to announce a significant milestone in our growth journey – the opening of an additional new THX office based in Cambridge. Celebrated in true THX style with a company wide lunch – this new space will operate alongside our THX Superhub to enable us to continue providing […]
It was great to have Peter Wickland from Armorgard join us at our THX SuperHub this week demonstrating the new Safestop™ range of Armorgard products to our THX team. Our team gained useful insight into the new features, functionalities, and best practices for utilising these products – which are now all in stock and available […]
We are delighted to have 3 brand new Armorgard products join our already extensive hire fleet featuring the all new SafeStop™ auto-engaged brake – a system giving you ultimate control, no matter the task at hand. This latest innovation allows the user to simply move the trolley using the handle, and on release, stopping any […]
It was great to have John Lake from Ridgid visit us at our THX Superhub last week! Our THX Office and Workshop teams had some training and demonstrations on multiple Ridgid products, from the Ridgid 300 and 1233 Pipe Threader, to the innovative StrutSlayr. Our teams gained valuable insights into the features, functionalities, and best […]
July prize draw – order online for your chance to win Throughout July 2023 all online orders will be entered into a prize draw to win a fantastic Weber Traveler BBQ. With Summer now officially here, what better way to get together as a company than a summer BBQ! By simply placing your orders through […]
JUNE 2023 – NEW STOCK TO OUR HIRE FLEET We are delighted to see the delivery of a fresh batch of JLG Push-Around-Verticals (PAVs) at our THX SuperHub this month. Our Warehouse team have been busy as we welcomed new deliveries of Power Towers, Ecolifts, and Pecolifts, to our ever-expanding hire fleet. Our new Eco […]
THX customers who placed online orders via our THX Live – My Hire Hub during May were automatically entered into our prize draw to win a fantastic Ooni Pizza Oven for their offices. We are happy to be able to reveal the winner of our May competition is C G Theron Construction Limited. We look […]
Today is National Doughnut Day and of course what better way to celebrate than to eat doughnuts ? That’s why our fantastic Customer Delivery Operatives are handing out bags of delicious doughnuts to our customers’ sites around the UK today. Here’s to hoping that some got left behind for us in the office ? Thanks […]
MAy prize draw – order online for your chance to win Throughout May 2023 all online orders will be entered into a prize draw to win a fantastic Ooni 16″ Pizza Oven for your company. The ideal prize to reward your dedicated staff and feed a hungry office while also providing a great excuse to […]
As part of our continued commitment towards sustainability, diesel products will now be supplied with HVO fuel. HVO fuel provides the same high level of performance and reliability as traditional diesel, while being cleaner and more eco-friendly. WHAT is hvo fuel? HVO (Hydrotreated Vegetable Oil) is a renewable and sustainable alternative to traditional diesel fuel. […]
THX customers who placed orders via our THX Live – My Hire Hub during March were automatically entered into our prize draw to win a Kettler table tennis table. We are happy to be able to reveal the winner of our giveaway is GRJ Contracting. We would like to extend our congratulations to the team […]
The first of our brand new THX vans arrived at our SuperHub this week As part of our continuous commitment to improving our fleet operations, here at THX we are constantly investing in our transport fleet – demonstrating our dedication to both driver and vehicle safety, efficiency, and a commitment to minimising our environmental impact. […]
In the run up to Easter, here at THX our fantastic Customer Delivery Operatives are spreading some Easter cheer by handing out mini chocolate eggs with their deliveries this week to our customers’ sites around the UK. We believe in always going the extra mile for our customers – from order placement right through to […]
AT THX, We believe people are our greatest asset and that it is the team that makes THX what it is today. We believe our people are our greatest assest, enabling THX to provide an exceptional hire experience to its customers – in return we ensure our team feels valued and has the chance to grow and […]
